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Shipping Information

 

Do you deliver internationally? 

Sorry, we deliver to Hong Kong addresses only.

 

How much will delivery cost?

Shipping is free with net purchases of HK$400 or above. 

For orders less than HK$400, the charge is calculated based on the size and weight of the order.

 

When will my delivery arrive?

The following districts can only be delivered on Mon, Weds & Fri:

• Discovery Bay
 Tung Chung & Ma Wan
 North District
 Tai Po District
 Yuen Long District
 Tuen Mun District
 Sai Kung District
 Tsuen Wan District
 Kwai Tsing District 

For commercial and industrial areas, next day delivery applies for orders made before 4pm. Orders after 4pm will be delivered the following day. For outlying islands, please allow at least 5 working days.

Orders must be placed before 2pm on Friday to qualify for Monday delivery. 
Orders placed after this time will be delivered on either Tuesday or Wednesday depending on district.

There is no delivery service on Saturdays, Sundays and public holidays.

 

How will my order be delivered?:

Your order will be delivered by S.F. Express to the address that you filled out on the checkout page.

Once your order is dispatched from the warehouse, our system will send you a “Shipment Confirmation Email” with S.F. Express waybill number of your order.

You can check the shipment status by entering the waybill number on S.F. Express website.

To ensure S.F Express can contact you smoothly, please make sure the mobile number that you submit at checkout page is correct.

If S.F. Express cannot contact you twice in a row, the order will be cancelled automatically and will be refunded

(excluding delivery charge) to your credit card within 7 to 14 business days.

Delivery Details:

The AM delivery slot is between 10am - 3pm.

the PM delivery slot is between 3pm - 7pm.


For enquiries or special requests please contact us via Whatsapp on: +852 9886 6257 or email info@tipicoitalian.com